Ecommerce Solutions

Ecommerce Solutions


Large companies have lots of moving parts — with that comes a huge need for promotional and branded products. If you’re doing big business, you’ll have salespeople who need incentives; clients who need loyalty rewards, and potential customers who want promotional items. Your product and printing needs are plentiful and important.

If you’re looking for a streamlined way for your sales force and staff to order promotional products, City Paper has you covered. We’ll create an ecommerce site featuring only your branded promo products; your staff can order from the site, and City Paper handles everything from stocking the online store to the printing and fulfillment of products.

You want consistent branding every time. You don’t want to quote each project separately, reinventing the wheel for every department and every new initiative. You want a point person who’ll make sure everything is running smoothly and support when you have questions — if that’s what you’re looking for, you’ll love City Paper.

FEATURES & CAPABILITIES

SITE DESIGN

  • Customized or standard design templates
  • Public & private store access
  • Dual store functionality: stock and virtual items
  • Mobile responsive design

PAYMENT

  • Customizable payment workflow available for different users
  • Manager approval systems
  • Flexible payment options include: Credit Card, Purchase Order, Cost Center, GL Code, Spending Accounts, Department Numbers or Purchasing Cards

PRODUCT SELECTION

  • Basic & advanced search capabilities
  • Featured products highlighted on the store
  • Customizable product categories
  • Logo management
  • Product personalization (apparel, magnets, business cards, name badges and more)
  • Print personalization (direct mail, business cards, letterhead, envelopes, etc.)

REPORTING

  • Real-time reporting with administrative controls to add or edit orders
  • Real-time inventory tracking with low inventory trigger reporting
  • Custom data collection

ORDERING

  • Order confirmations
  • Order history and one-click reorder capability
  • Private and/or group user address book
  • Multiple permissions with flexible configuration at company, department or user level
  • Categories, logos, payment, discounts available by department
  • Customizable queries for check out may be utilized
  • Custom email configuration
  • Single sign on integration available
  • PunchOut or Back Office Integration available
  • SSL Certificate ready

SUPPORT

  • Constant communication throughout site development process with scheduled meetings to keep clients up-to-date on the progression
  • Direct access to customer service help via phone or email for ordering assistance, questions or concerns
  • On-going marketing strategy development to help you get the most out of your site and assist you in moving inventory
  • Quarterly/ semi-annual product refresh meetings with our team providing latest on-trend products

Ecommerce Solutions

Frequently Asked Questions

We recommend a good threshold be that you spend $150,000 or more on print, packaging and/or promotional products annually. Many of the companies we work with have 50 employees and several different departments who need to order corporate materials. Please reach out and contact us if you are interested to see if your company qualifies.

The implementation process can range from 60 to 90 days for a basic site and up to 120 days for a specialty, customized site. Our implementation process follows a schedule to keep the creation process and deadline on time.

A base site can be as little as $1,500 for a one time set up fee, plus $150/monthly hosting charge. More intricate and custom programmed sites will require additional coding will require additional features and may carry extra expense. Once each company’s priority lists and must-haves for functionality are determined, we are able to provide an estimate prior to the implementation process.

User places order – Order received by City Paper – Email order confirmation to user – If in stock, order is picked, packed and shipped. If virtual and on demand, order is placed with our vendor – Tracking details sent to user via email after shipping process.